Contributions by Cybercom and its clients

All Cybercom's assignments are registered in the CRM
system with regard to how they contribute to the global UN Sustainable Development Goals (SDGs). Cybercom strives for assignments that bring one or more sustainability effects. This may include, for example, servitisation, dematerialisation, increased transparency, security and energy savings.

Business ethics are addressed at each executive leadership meeting, and potential new clients and assignments that use digitalisation to accelerate development in the opposite direction from Agenda 2030 are discussed. For example, we have opted out of assignments for certain gambling companies and political organisations. From 2018, we also categorise and follow up new client assignments based on the assignment’s potential contribution to the UN’s global Sustainable Development Goals. We clearly see that our assignments make a positive difference. In 2020, 73% of our business contributed
to one or more SDGs. In terms of revenue, Cybercom and its clients contributed mainly to Goal 9, followed by Goals 11, 16, 8 and 12.

73% of business contributes to the SDGs

Goal 8: Decent Work and Economic Growth.

A large share of Cybercom’s assignments are within the public sector. These include strengthening public actors whose task is to increase employment.


  • Improve resource efficiency in consumption and production and contribute to breaking the connection between economic growth and environmental destruction.
  • Promote occupational health and safety.
  • Facilitate employment, training and work experience placements for groups including young people.
  • Develop secure and user-friendly internet banking systems, e-IDs and e-signature systems.


Case: Leading-edge technology for higher occupational safety

Goal 9: Industry, Innovation and Infrastructure. 

From the perspective of Cybercom’s sales per global SDG, Goal 9 ends up in first place by a wide margin A large share of Cybercom’s client assignments contribute to innovations for and development of industry and infrastructure.


  • Make it possible to manage and optimise infrastructure, for water and roads for example, but also for communication.
  • Increase interaction and innovation.
  • Improve resource efficiency and productivity, e.g., by means of advanced logistics systems.


Case: KONE - Agile Teams Bring Constant Business Value

Goal 11: Sustainable cities and communities. 

A large share of Cybercom's business is contributing to Goal 11. This involves, for example, essential infrastructure and 5G networks, IT security and new services in the public sector.


  • Increase access to information and thus to what the city has to offer, such as housing, transport, sharing services and education.
  • Improve productivity, governance, enterprise and democratic participation.
  • Develop construction and buildings, e.g., with smart networks for energy and water.
  • Develop systems that measure and visualise air quality.
  • Develop systems for detecting, predicting and preventing disasters.


Case: More efficient public administration and more accessible services for citizens

Goal 12: Responsible Consumption and Production. 

The need for more responsible consumption and production is both necessary for an efficient company, and for the climate. This has become more important for Cybercom's clients and in 2020, Goal 12 became the fifth most reported goal in the CRM system.


  • Ensure sustainable consumption and production patterns.
  • Increase efficiency with data in companies in terms of e.g., logistics and spreading information, ensuring you don't lose or use more resources than you need.


Case: Helping to track textile waste, water, and energy consumption with modern BI

Goal 16: Peace, Justice and Strong Institutions.

New business for the year includes assignments that contribute to Goal 16. Here as well, this involves projects for public sector organisations with regard to information security, among else.


  • Contribute to building efficient and transparent institutions.
  • Contribute to responsive and inclusive decision-making.
  • Contribute to public access to information.
  • Strengthen IT security and fight cybercrime.


Case: Securing and promoting Swedish export

Case: The pioneer of public administration

Ingemar Jansson

Head of Sustainable Strategy & Business Development

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