Contributions by Cybercom and its clients

All Cybercom's assignments are registered in the CRM
system with regard to how they contribute to the global SDGs. Cybercom strives for assignments that bring one or more sustainability effects. This may include, for example, servitisation, dematerialisation, increased transparency, security and energy savings.

Business ethics are addressed at each executive leadership meeting, and potential new clients and assignments that use digitalisation to accelerate development in the opposite direction from Agenda 2030 are discussed. For example, we have opted out of assignments for certain gambling companies and political organisations. From 2018, we also categorise and follow up new client assignments based on the assignment’s potential contribution to the UN’s global Sustainable Development Goals. We clearly see that our assignments make a positive difference. In total, 307 of our new assignments contributed to one or more global goals. In terms of revenue, Cybercom and its clients contributed mainly to Goal 9, followed by Goals 8, 11, 16 and 3.

Goal 3: Good Health and Well-Being.

In 2018, Cybercom won about thirty new contracts that contribute to the Good Health and Well-Being goal. Several assignments focused on improving healthcare and increasing patient safety. Cybercom also delivered services to personal alarm companies.


  • Increase access to information and healthcare
  • Bring care providers and service users closer together, making it easier to give and receive care
  • Increase efficiency and security in the chain of care in terms of e.g., logistics and spreading information.

Goal 8: Decent Work and Economic Growth.

A large share of Cybercom’s assignments are within the public sector. These include strengthening public actors whose task is to increase employment.


  • Improve resource efficiency in consumption and production and contribute to breaking the connection between economic growth and environmental destruction.
  • Promote occupational health and safety.
  • Facilitate employment, training and work experience placements for groups including young people.
  • Develop secure and user-friendly internet banking systems, e-IDs and e-signature systems.

Goal 9: Industry, Innovation and Infrastructure. 

From the perspective of Cybercom’s sales per global SDG, Goal 9 ends up in first place by a wide margin A large share of Cybercom’s client assignments contribute to innovations for and development of industry and infrastructure.


  • Make it possible to manage and optimise infrastructure, for water and roads for example, but also for communication.
  • Increase interaction and innovation.
  • Improve resource efficiency and productivity, e.g., by means of advanced logistics systems.

Goal 11: Sustainable cities and communities. 

A large share of Cybercom’s new business in 2018 is contributing to Goal 11. This involves, for example, essential infrastructure and 5G networks, IT security and new services in the public sector.


  • Increase access to information and thus to what the city has to offer, such as housing, transport, sharing services and education.
  • Improve productivity, governance, enterprise and democratic participation.
  • Develop construction and buildings, e.g., with smart networks for energy and water.
  • Develop systems that measure and visualise air quality.
  • Develop systems for detecting, predicting and preventing disasters.

Goal 16: Peace, Justice and Strong Institutions.

New business for the year includes assignments that contribute to Goal 16. Here as well, this involves projects for public sector organisations with regard to information security, among else.


  • Contribute to building efficient and transparent institutions.
  • Contribute to responsive and inclusive decision-making.
  • Contribute to public access to information.
  • Strengthen IT security and fight cybercrime.

Ingemar Jansson

Head of Sustainable Strategy & Business Development

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