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Product Documentation for Cybercom Compliance Portal

1. Description

This document describes CCP, CCP Maintenance, Service Desk and Support Assistance Hours. Licensor reserves the right to update and change this document as CCP develops.

2. About CCP

CCP is a GRC-tool, i.e. a tool for inventory of requirement fulfilment supporting work within the fields of Governance, Risk and Compliance.

CCP allows the Licensee to work with compliance in a structured manner towards different kinds of regulations and compliance areas. The tool supports risk analysis and may provide decision support in the form of action analysis.

CCP will support Licensee in its work with compliance in various subject areas, but since CCP is a support tool only, Licensee will remain solely responsible for how CCP is used in its business operations and that the compliance results generated by CCP are adequate and fit for Licensee's intended purposes and that Licensee will comply with regulation or law of the subject area(s) for which CCP is used.

3. Subject area

CCP may be licensed for various subject areas. Examples of subject areas are Information Security, Data Protection, Environmental Management, Social Responsibility and Occupational Health. A subject area may also be a specific quality standard, ISO or other standard, for example:

The Subject Area/-s for which the CCP is licensed is/are specified in the Agreement. In the event that Licensee would like to extend the use of CCP to other Subject Areas, such an extended use will be subject to additional terms and conditions and License Fees as specified by Licensor upon order.

4. Functionality in CCP

An overview of the functionalities in CCP is found in the table below.

Licensee's right to use CCP is limited by the number of Administrator User(s) and Respondent User(s) specified in the Agreement. Licensee may however create own user roles within CCP and name these roles to fit its needs. For the sake of clarity, every role that can do (at least) what an Administrator User is entitled to do as defined in the Agreement shall be classified as an Administrator User (regardless of what his/her role is named) and all other users shall be classified as Respondent Users.

The term User refers to all users in CCP (i.e. both Administrator User and Respondent User).

HomeYour declarations/risks/actionsWhere Respondent Users can view their assigned declarations/risks/actions, and open and fill in the same.

Your assistance requestWhere Users can view, open and fill their declarations/risks/actions forwarded to them from another User.

DocumentsArea where a User can find documents added to a group by an Administrator User. It can for example be User manuals.

Status OverviewGraphical presentation of a filled-out declaration.

Risk assessment/ Risk/action ManagerPerform a risk assessment for the Respondent Users declaration/risks/actions

Print declarationAbility to print a declaration/risk/action.
Self serviceSelf service viewArea where Respondent Users can assign themselves declarations from public templates published by an Administrator User.
TemplatesDeclaration templateArea where Administrator User can edit and administrate declaration templates.

Risk templateArea where Administrator User can edit and administrate risk templates.

Action templateArea where Administrator User can edit and administrate action templates.

ExportAbility to export a template.

ImportAbility to import an exported template.

Create new templateAbility to create new templates.

Risk assessment/ Risk/action ManagerSettings for performing risk assessments, as well as the performing of risk assessments.

Uploaded filesView over the files that have been uploaded to declarations/risks/actions based on the template.

Status overviewGraphical presentation of the result of filled out declarations. A view where Administrator Users can see all declarations/risks/actions created based on the template.

Conditional questionsAbility to control conditional questions.

Add to historyAbility to create a snapshot over filled out declarations/risks/actions based on the template.

EditAbility to make changes to the administrative properties for a template, e.g. name, expiration date, Administrator Users for the template etc.

NotificationsAdministrator User can decide when reminders to answer a declaration/risk/action should be sent to the Respondent Users.

Template configurationAbility to adjust basic configurations of the template and translate it to another language.

Edit structureAbility to edit the template's structure and content.

Standard risks/actionsAbility to create and set rules for standard risks and actions.

DeleteAbility to delete a template.
Waiting declarationsWaiting declarationsArea where declarations assigned to a Respondent User by email will end up until the Respondent User has logged into CCP.
Declarations/Risks/ ActionsDeclarations/risks/actionsArea where all declarations/risks/actions sent to Respondent Users can be found and possible to administrate.

Group Declarations/Risks/actionsArea where all declarations/risks/actions sent to a group of Respondent Users can be found and possible to administrate.

Standard risks/actions based on risk/action templatesArea where all standard risks/actions can be found and possible to administrate (i.e. add default values).

Create new declaration/risk/actionAbility to create a new declaration/risk/action, i.e. assigning a Respondent User a new declaration.

Export all declarations/risks/actions details to ExcelExport all declarations details to Excel.

Risk AssessmentAbility to perform a risk assessment based on a filled-out declarations.

Risk assessment reportsShow all existing risk assessment reports performed based on the filled-out declaration.

BorrowAbility to borrow a declaration/risk/action from another user to fill-out answers.

Generate reportGenerate reports based on answers to declarations/risks/actions of a template.

CopyAbility to copy a declaration/risk/action.

PrintAbility to print a declaration/risk/action.

Compare historical dataAbility to compare two snapshots of a declaration's/risk's/action's answers.

Add to historyAbility to create a snapshot of a declaration's/risk's/action's answers.

EditAbility to edit the administrative properties for a declaration/risk/action, e.g. name, expiration date etc.

DeleteAbility to delete a declaration/risk/action.
Score cardScorecardAbility to visually present results and filter information.

Declaration feedbackCreate new declaration feedback

Management objectCreate new management object

Numerical intersectionAdd intersection

Graphical intersectionAdd intersection
AdminUsersArea to manage Users of the Service.

Create new userCreate new User manually.

EditAbility to edit a User's properties, e.g. name, access right, group belongings etc.

DeleteAbility to delete a User.

GroupsArea to manage groups in the Service.

Create new groupCreate new group manually.

EditAbility to edit a group, e.g. name, group members, administrators of the group etc.

DeleteAbility to delete a group.

ParametersManage which views that will be shown for each User category. E.g. the Template view shall only be shown to Administrator Users.

SettingsSettings, e.g. name and address for emails sent from the Service, log level, information in footer, logotype to show etc.

Logs viewLogs view.

System messageAbility for Administrator User to select a message to be displayed at the top of each page.

Report scriptsArea where to handle reports that can be created based on filled-out declarations/risks/actions.

Report templatesArea where to handle reports that can be created based on filled-out declarations/risks/actions.

Bengt Berg

Head of Compliance Management Services

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